Frequently asked

Orders are processed within 2–4 business days. We don't process on weekends or public holidays. You'll get an email with tracking as soon as it leaves us.

Standard shipping within the United States typically arrives within 5–15 business days from dispatch. Location, weather, and carrier conditions all affect this.

US orders over $95 ship free. Below that, and for all other destinations, rates are calculated at checkout based on your address and the method you choose.

Yes, to selected countries. Any customs duties, taxes, or import fees charged on arrival are the customer's responsibility — they are not included in the price you pay us.

We cannot deliver to PO boxes, APO/FPO addresses, or some remote regions, and we do not currently ship to Hawaii or Alaska. Please check your address before ordering.

Through the link in your dispatch email, or at our self-serve order portal.

30 days from delivery. Items must be unworn, unwashed, and in original condition with tags attached.

We do within the United States and Canada — you'll get a prepaid label once the return is approved. From anywhere else, return shipping is yours, unless the item arrived defective, damaged, or wrong.

Yes. Wrong size, wrong fit, or you simply want a different pattern — we'll swap it and cover return shipping within the United States and Canada.

Change-of-mind returns are refunded as an e-gift card that never expires, linked to your email address and/or customer account and usable on any future order. If the item arrived defective, damaged, or is the wrong item, you get a full refund to your original payment method or a free replacement, your choice, plus prepaid shipping — worldwide. EU customers keep their statutory 14-day cooling-off right to a refund to the original payment method.

Don't ship it back. Email a photo to contact@concealingcoloration.com and we'll resolve it straight away.

Underwear (for hygiene reasons), clearance and final-sale items, gift cards, and custom or personalised made-to-order pieces. Sets and bundles must be returned complete — we can't accept partial returns. Defective, damaged, or wrong items are always covered.

No.

Each product page carries measurements for that specific garment. Our size guide covers how to measure and how each category is cut.

Many styles run from 2XS to 6XL. The size selector on each product page shows the full range for that garment.

Men's and women's footwear are built on different lasts, so they're listed separately by US size. Use the gender filter on the footwear pages.

Every pattern we print is researched from a documented military or commercial original and reproduced at true scale. Our pattern resources and Intelligence journal document where each one comes from.

Wash cold, inside out, with like colours. Tumble dry low or hang dry. Don't iron directly on the print, and skip bleach and fabric softener — both degrade printed fabric.

Sometimes. We develop custom patterns for wholesale and uniform programs — see wholesale.

Yes. They're delivered by email and never expire.

Yes — retailers, outfitters, galleries, and uniform programs. Details on our wholesale page.

Through our data control page.

contact@concealingcoloration.com or +1 (647) 694-7128. We're at 103–2727 Steeles Avenue West, Toronto, Ontario M3J 3G9, Canada.