Shipping policy
At Concealing Coloration, we are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below for details on how we manage orders and deliveries.
Processing Time:
• Orders are typically processed within 2–4 business days.
• Orders are not processed or shipped on weekends or public holidays.
• During periods of high order volume, processing times may extend. Customers will be notified via email of any significant delays.
US Shipping Rates & Delivery Times:
Shipping fees are calculated at checkout based on the destination and selected delivery option.
• Standard Shipping: Estimated delivery within 5–15 business days.
Delivery times are estimates and may vary due to your location, weather, or carrier-related factors.
International Shipping:
We offer international shipping to selected countries. Shipping costs and delivery times vary by destination. Please note that any applicable customs duties, taxes, or import fees are the buyer’s responsibility and may be due upon delivery.
Order Tracking:
Once your order has shipped, you will receive an email with a tracking number. This allows you to monitor your package’s status and location until delivery.
Shipping Restrictions:
Currently, we are unable to ship to P.O. Boxes, APO/FPO addresses, or certain remote regions. Please confirm your shipping address is correct before placing an order.
Lost or Damaged Shipments:
Once your order is handed to the carrier, Concealing Coloration is not liable for lost or damaged shipments. If your order is delayed or arrives damaged, please contact the carrier directly using the tracking information provided. For additional assistance, you may also contact our support team.
Contact Us:
For any questions regarding your shipment, please contact us at:
Email: contact@concealingcoloration.com
Phone: +1 (647) 694-7128
Address: 103-2727 Steeles Ave West, Toronto, Ontario, M3J3G9, Canada